have you guys found a way to automate upgrades or do you do

01 · The question

have you guys found a way to automate upgrades or do you do all of it manually? for example the room: when you email people and say "wanna upgrade to annual" - do they push a button (automated upgrade journey) or do you manuallyl make the change?

Asked by WendyMar 4, 2026From the Telegram archive

02 · Kate's answer

Answered Mar 4, 2026

Kate's answer

Listen to Kate's answer0:00 / 0:37

03 · The short version

Kate's take, in a sentence or two

When someone upgrades to annual, they have to check out and purchase the annual option again. On the back end, it's automated so that if someone buys annual while already having monthly access, it will cancel their monthly subscription and keep them only on annual.

04 · Transcript

“have you guys found a way to automate upgrades or do you do all of it manually? for example the room: when you email people and say "wanna upgrade to annual" - do they push a button (automated upgrade journey) or do you manuallyl make the change?

have you guys found a way to automate upgrades or do you do all of it manually? for example the room: when you email people and say "wanna upgrade to annual" - do they push a button (automated upgrade journey) or do you manuallyl make the change?